Subject: Ticket Assigned - Conversation with mustafa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 15:26:06 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mustafa mustafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mustafa Bot:  Hi Mustafa ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an ad
 ditional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566791853            07:20 PM, 22nd Mar                   fatma                   Hi Mustafa, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:21 PM, 22nd Mar                     mustafa                    Hi           07:22 PM, 22nd Mar                     mustafa                    I have return few items and that w
 as paid cash on delivery           07:22 PM, 22nd Mar                     mustafa                    Could you please tell me when can I get my refund           07:22 PM, 22nd Mar                   fatma                   Could you please share your order number so that I can assist you further?           07:23 PM, 22nd Mar                     mustafa                             07:24 PM, 22nd Mar                     mustafa                    Their           07:25 PM, 22nd Mar                   fatma                   8243613710           07:25 PM, 22nd Mar                   fatma                   Could you please allow me 2 minutes to check your order details?           07:25 PM, 22nd Mar                     mustafa                    Ok           07:26 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2287159