Subject: Ticket Assigned - Conversation with sultan salah ud din
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 12:40:40 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sultan salah ud din sultan salah ud din                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sultan salah ud din Bot:  Hi Sultan Salah Ud Din ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0592030467            04:24 PM, 22nd Mar                   fatma                   Hi  Sultan, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:24 PM, 22nd Mar                     sultan salah ud din                    Hi i want information about payment           04:25 PM, 22nd Mar                     sultan salah ud din                    Someone there?           04:26 PM, 22nd Mar                   fatma                   Sorry for late reply           04:27 PM, 22nd Mar                     sultan salah ud din                    Its ok           04:27 PM, 22nd Mar                   fatma                   Could you please share your order number so that I can assist you further?           04:27 PM, 22nd Mar                     sultan salah ud din                    I can't order when i try to payment method From card and give Error Something went wrong           04:28 PM, 22nd Mar                   fatma                   Oh , Your card is valid and not blocked ?           04:29 PM, 22nd Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           04:32 PM, 22nd Mar                   fatma                   Hi Sultan , I have not received a response from you yet, please confirm if you are still connected?           04:35 PM, 22nd Mar                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:38 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2286089