Subject: Ticket Assigned - Conversation with prabha kumari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 09:25:33 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prabha kumari prabha kumari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  prabha kumari Bot:  Hi Prabha Kumari ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9428017620 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  7888845545            01:13 PM, 22nd Mar               
       prabha kumari                    Ok           01:13 PM, 22nd Mar                   fatma                   Hi Prabha, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           01:13 PM, 22nd Mar                   fatma                   I can see that you are contacting us to know the status of your order ID :9428017620           01:14 PM, 22nd Mar                   fatma                   i have checked but i could not find any order           01:16 PM, 22nd Mar                   fatma                   is this the correct order number?           01:16 PM, 22nd Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           01:18 PM, 22nd Mar                   fatma                   Hi Prabha, I have not received a response from you yet, please confirm if you are still connected?           01:21 PM, 22nd Mar                   fatma                   As we have not received a res
 ponse, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:23 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2284771