Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 14:54:12 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643338937 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:48 PM, 21st Mar                     hi                    Ok           06:49 PM, 21st Mar                   fatma                   Hi, Good afternoon, Thank you for contacting us. My name is F
 atma,i will be happy to help you.           06:49 PM, 21st Mar                   fatma                   i can see that yu are contacting us to know the status of the order number: 9643338937           06:49 PM, 21st Mar                   fatma                   Please be advised that order number (9643338937) is being processed and will arrive within 2-3 business days.           06:50 PM, 21st Mar                   fatma                   Is there anything else i can help you with?           06:50 PM, 21st Mar                     hi                    Hi Fatma , my name is diana.  I wanted to know when will i receive my order. Order no 9643338937 and order no 9643271909 . As for 2 days i won't be at home durin 1 to 5pm           06:51 PM, 21st Mar                   fatma                   the courier team will contact before delivery           06:52 PM, 21st Mar                     hi                    That is Monday and Tuesday i won't be at home between 1 pm to 5pm.           06
 :53 PM, 21st Mar                     hi                    Ok           06:53 PM, 21st Mar                   fatma                   and you can share this details with him           06:53 PM, 21st Mar                     hi                    Ok           06:53 PM, 21st Mar                     hi                    Thank u           06:53 PM, 21st Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:53 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2281736