Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 14:05:09 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0000000999            05:34 PM, 21st Mar                     hi                    https://www.maxfashion.com/ae/en/Women/Cl
 othing/Activewear/Bras-and-Crop-Tops/MAX-Solid-Seamless-and-Multiway-High-Support-Sports-Bra/p/ACTCROPMLD200SGREYLIGHT           05:34 PM, 21st Mar                     hi                    I am not sure about the size can i retunr this items after buying if the size os wrong           05:34 PM, 21st Mar                     hi                    retunr.           05:34 PM, 21st Mar                     hi                    check the link           05:35 PM, 21st Mar                   fatma                   Hi, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:35 PM, 21st Mar                     hi                    I am not sure about the size can i retunr this items after buying if the size os wrong           05:36 PM, 21st Mar                   fatma                   after receiving the order you can return the items           05:36 PM, 21st Mar                   fatma                   Is there anything else i can help you 
 with?           05:36 PM, 21st Mar                     hi                    https://www.maxfashion.com/ae/en/Women/Clothing/Activewear/Bras-and-Crop-Tops/MAX-Solid-Seamless-and-Multiway-High-Support-Sports-Bra/p/ACTCROPMLD200SGREYLIGHT           05:36 PM, 21st Mar                     hi                    i need to know about this specific sports bra           05:37 PM, 21st Mar                     hi                    can i return it           05:37 PM, 21st Mar                     hi                    your website doesnt say anything           05:37 PM, 21st Mar                     hi                    pls advise after checking the link           05:37 PM, 21st Mar                   fatma                   sorry i have checked the item right now           05:38 PM, 21st Mar                   fatma                   sometimes we can return those kind of items           05:38 PM, 21st Mar                     hi                    check can confirm this           05:39 PM, 21st M
 ar                     hi                    i need a confirmation           05:39 PM, 21st Mar                   fatma                   but to be in the save side kindly be share about the size.           05:39 PM, 21st Mar                     hi                    cuz im not sure about the size im buying           05:39 PM, 21st Mar                     hi                    so if the size is not right i want to retunr it           05:39 PM, 21st Mar                     hi                    im not sure about the size thats why im asking u if i can return if           05:40 PM, 21st Mar                     hi                    pls check and confirm cus i am decided to buy it and i need 100% confirmation i can return it           05:40 PM, 21st Mar                     hi                    ?           05:43 PM, 21st Mar                   fatma                   this product is nonreturnable           05:46 PM, 21st Mar                   fatma                   Is there anything el
 se i can help you with?           05:46 PM, 21st Mar                     hi                    sure           05:47 PM, 21st Mar                     hi                    ru sue           05:47 PM, 21st Mar                     hi                    ru sure           05:47 PM, 21st Mar                     hi                    cuz im really not sure about the size           05:47 PM, 21st Mar                     hi                    ppls can i return it           05:47 PM, 21st Mar                   fatma                   i'm really sorry but you will not be able to rerun the item           05:50 PM, 21st Mar                   fatma                   you can visit our store to know your size           05:50 PM, 21st Mar                   fatma                   then you can order this item if you did not find it in the store           05:50 PM, 21st Mar                   fatma                   Is there anything else i can help you with?           05:50 PM, 21st Mar                
    fatma                   Hi, I'm not getting a response from you. Are we still connected?           05:53 PM, 21st Mar                     hi                    https://www.maxfashion.com/ae/en/Women/Clothing/Activewear/Bras-%26-Crop-Tops/MAX-Printed-Scoop-Neck-Sports-Bra-with-Racerback/p/SEAML304BS-MXNOOS311218           05:53 PM, 21st Mar                     hi                    can this be retunred           05:53 PM, 21st Mar                     hi                    returned           05:53 PM, 21st Mar                     hi                    check this link           05:54 PM, 21st Mar                   fatma                   i have checked it           05:54 PM, 21st Mar                   fatma                   just note that the underwear, make up and accessories are non returnable items           05:55 PM, 21st Mar                   fatma                   Is there anything else i can help you with? .           05:55 PM, 21st Mar                   fatma              
      Hi, I'm not getting a response from you. Are we still connected?           05:57 PM, 21st Mar                   fatma                   Hi, I have not received a response from you yet, please confirm if you are still connected?           05:59 PM, 21st Mar                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:01 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2281469