Subject: Ticket Assigned - Conversation with leena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 13:58:34 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with leena leena                    Bot:  Hi again! Bot:  Please enter your name Customer:  6283755320 Bot:  Please enter your name Customer:  leena Bot:  Hi Leena ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6283755320 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:33 PM, 21st Mar                     leena                    I'm not getting any update online it's been 7 days since I order
 ed           05:34 PM, 21st Mar                   fatma                   Hi Leena, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:35 PM, 21st Mar                     leena                    Hello           05:35 PM, 21st Mar                   fatma                   Could you please allow me 2 minutes to check your order 6283755320 details?           05:35 PM, 21st Mar                     leena                    Ok           05:36 PM, 21st Mar                   fatma                   sorry for late reply           05:39 PM, 21st Mar                   fatma                   i'm cheeking the order           05:43 PM, 21st Mar                   fatma                   could you please confirm with us if this your correct contact number +966599834248           05:47 PM, 21st Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           05:49 PM, 21st Mar              
      fatma                   Hi Leena, I have not received a response from you yet, please confirm if you are still connected?           05:53 PM, 21st Mar                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:56 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2281436