Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 12:35:05 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9643586601 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567746216            04:25 PM, 21st Mar                     hi                    Ok           04:27 PM, 21st Mar                   fatma                   Hi, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:27 PM, 21st Mar                     hi                    I got an update yesterday for my order           04:27 PM, 21st Mar                     hi                    That I wasn’t reachable           04:28 PM, 21st Mar                     hi                    But I didn’t get any call from anyone           04:28 PM, 21st Mar                     hi                    ?           04:29 PM, 21st Mar                   fatma                   is this your order number 9643586601?           04:29 PM, 21st Mar                     hi                    Yes           04:30 PM, 21st Mar                   fatma                   Could you please allow me 2 minutes to check your order details?           04:30 PM, 21st Mar                     hi                    Ok           04:30 PM, 21st Mar                   fatma                   is this your correct contact number 567746216  ?           04:31 PM, 21st Mar                     hi                    Yes           04:31 PM, 21st Mar                   fatma                   We sincerely apologise for any inconvenience           04:32 PM, 21st Mar                     hi                    Np           04:32 PM, 21st Mar                   fatma                   the courier team will try to deliver the order again           04:32 PM, 21st Mar                     hi                    Ok when           04:32 PM, 21st Mar                   fatma                   and within 1-3 days if the order has not been delivered on that mentioned time           04:32 PM, 21st Mar                     hi                    Ok           04:33 PM, 21st Mar                   fatma                   so kindly contact us again and we will be happy to assist you           04:33 PM, 21st Mar                     hi                    Just make a note that I didn’t get any call or delivery           04:33 PM, 21st Mar                   fatma                   okay i will           04:33 PM, 21st Mar                     hi                    Thanks           04:34 PM, 21st Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day..           04:34 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2280964