Subject: New Reply Received - escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 15:26:52 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto">I haven't complained about order delivery. <div>I complained about return order pickup. </div>
<div>Still no one contacted for Return order Pick up? </div>
<div>Please check <br><br>Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>Date: Fri, Mar 19, 2021, 6:20 PM<br>To: [email-masked]<br>Subject: Re: [#2181602] - escalation<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ahmed,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience you have faced.<br><br>
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<div dir="ltr">We would like to inform you that after checking the order details we can see that your order with ID 6272772380, has been successfully delivered to you on <span style="white-space:pre" dir="ltr">​</span>2/14/21 2:13 PM</div>
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<div>Feel free to contact us for further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div>The support team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2181602:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2181602