Subject: Ticket Assigned - Conversation with vishnu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 11:50:14 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vishnu vishnu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vishnu Bot:  Hi Vishnu ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9642037047 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555867996            03:29 PM, 18th Mar                   fatma          
          Hi Vishnu, Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:30 PM, 18th Mar                     vishnu                    My order update           03:31 PM, 18th Mar                   fatma                   Could you please allow me 2 minutes to check your  order 9642037047 details?           03:31 PM, 18th Mar                     vishnu                    Ok           03:31 PM, 18th Mar                   fatma                   i can see that your order is ready for pick up           03:32 PM, 18th Mar                   fatma                   Is there anything else i can help you with?           03:33 PM, 18th Mar                     vishnu                    Can i have the location and the number..           03:34 PM, 18th Mar                   fatma                   one minute please           03:36 PM, 18th Mar                   fatma                   Al Mankhool, Near Burjuman Centre           03:37 PM, 18th Mar              
      fatma                   this is the store address           03:38 PM, 18th Mar                     vishnu                    Contact number           03:38 PM, 18th Mar                     vishnu                    Is it just beside burjuman centre           03:38 PM, 18th Mar                     vishnu                    Hello           03:41 PM, 18th Mar                   fatma                   sorry contact number of what ?           03:41 PM, 18th Mar                   fatma                   you can just visit the store to collect the order with the order number and your ID           03:42 PM, 18th Mar                   fatma                   Is there anything else i can help you with?           03:42 PM, 18th Mar                     vishnu                    Of the store           03:42 PM, 18th Mar                     vishnu                    Is it just beside burjuman centre           03:43 PM, 18th Mar                   fatma                   on minute please      
      03:43 PM, 18th Mar                   fatma                   here is it           03:43 PM, 18th Mar                   fatma                   Is there anything else i can help you with?           03:43 PM, 18th Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           03:46 PM, 18th Mar                   fatma                   Hi Vishnu, I have not received a response from you yet, please confirm if you are still connected?           03:47 PM, 18th Mar                     vishnu                    I am calling this number but its wrong           03:48 PM, 18th Mar                     vishnu                    Mentioning invalud number           03:48 PM, 18th Mar                   fatma                   i'm sorry but i don't have any other numbers           03:48 PM, 18th Mar                   fatma                   kindly visit the store to collect your order           03:49 PM, 18th Mar                     vis
 hnu                    Bye           03:49 PM, 18th Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:49 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2267222