Subject: Ticket Assigned - Conversation with imtiyaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 09:10:48 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with imtiyaz imtiyaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  imtiyaz Bot:  Hi Imtiyaz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6284167532 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0546689205            12:53 PM, 18th Mar                   fatma                   Hi Imt
 iyaz, Thank you for contacting us. My name is Fatma,i will be happy to help you.           12:55 PM, 18th Mar                   fatma                   i can see that you are contacting us to know the status of the order number : 6284167532           12:56 PM, 18th Mar                   fatma                   Your order ID 6284167532 is now ready for collection.           12:59 PM, 18th Mar                   fatma                   Kindly make sure to have your ID or Passport, during the pickup.           12:59 PM, 18th Mar                   fatma                   Is there anything else i can help you with?           12:59 PM, 18th Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           01:01 PM, 18th Mar                   fatma                   Hi Imtiyaz , I have not received a response from you yet, please confirm if you are still connected?           01:05 PM, 18th Mar                   fatma                   A
 s we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:08 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2266183