Subject: Ticket Assigned - Conversation with feras
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 10:54:02 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with feras feras                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  feras Bot:  Hi Feras ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565866696            02:38 PM, 17th Mar                     feras                    I need your support mail           02:38 PM, 17th Mar                   fatma                   Hi Feras, Good after noon. Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:41 PM, 17th Mar                   fatma                   Do you need centrepoint or maxfashion email support ?           02:41 PM, 17th Mar                   fatma                   however, [email-masked], [email-masked]           02:47 PM, 17th Mar                   fatma                   Is there anything else i can help you with?           02:47 PM, 17th Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           02:49 PM, 17th Mar                   fatma                   Hi Feras, I have not received a response from you yet, please confirm if you are still connected?           02:51 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2261317