Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 16:00:23 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2158430 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Catherine,     Thank you for reaching out to us and giving us the opportunity to serve you.     With the reference to the order ID 6273316047 we would like to inform you that we have processed the refund of amount (SAR 34 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:     Step 1 - Simply log onto your account  Step 2 - Start shopping  Step 3 - Add chosen items to basket  Step 4 - Proceed to checkout  Step 5 - Select the my credit as a payment option     Kindly inform us do you want to return any items, so we would be able to assist you.     Feel free to reach out to us if you need any further assistance.     Your Friends,  The Support Team