Subject: Ticket Assigned - Item not collected
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 10:10:23 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Item not collected I didn't collect the order (2000958417) as it was missing two pieces out if
three. I already sent you an email but no one replied. Please look into
that matter and if it's not available I want a refund.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2113318