Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 10:54:59 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund Cold Sun                    The items are already collected im waiting for the refund           02:44 PM, 22nd Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:46 PM, 22nd Feb                   fatma                   Could you please allow me 2 minutes to check your order details?           02:48 PM, 22nd Feb                   fatma                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           02:49 PM, 22nd Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           02:51 PM, 22nd Feb                   fatma                  
  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:54 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2139148