Subject: Ticket Assigned - refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 13:52:01 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund User                    Hello!           05:37 PM, 21st Feb                     User                    Please be informed that the returned item already collected last friday 19th of February. Please note i paid cash on delivery and Up to now, the refund still not yet credited on my my credit balance account. Please advise when the refund will gonna credit on my account so that i can use it to buy other products.           05:41 PM, 21st Feb                     User                    I’ve sent email but no response yet..           05:43 PM, 21st Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:45 PM, 21st Feb                   fatma                   Could you please share your order number so that I can assist you further?           05:49 PM, 21st Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:51 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2135195