Subject: Ticket Assigned - refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 12:26:01 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund User                    Hi           04:00 PM, 21st Feb                     User                    This is for order no 9627902492           04:01 PM, 21st Feb                     User                    ive returned a few items from this order but still have not received any email regarding the refund           04:02 PM, 21st Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:10 PM, 21st Feb                   fatma                   Could you please allow me 2 minutes to check your order details?           04:15 PM, 21st Feb                   fatma                   We would like to inform you that we have processed the refund of amount (AED228.00) on (2/19/21), and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.   
         04:17 PM, 21st Feb                   fatma                   Is there anything else i can help you with?           04:17 PM, 21st Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           04:22 PM, 21st Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:25 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2134667