Subject: Ticket Assigned - click and collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 15:21:21 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect Funny Calculator                    This is my order no 9636239172           07:11 PM, 20th Feb                     Funny Calculator                    And I'm asking when i can receive it.?           07:12 PM, 20th Feb                     Funny Calculator                    It shoud be today           07:12 PM, 20th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:13 PM, 20th Feb                   fatma                   We see that you have placed your order on Feb 17, 2021. We would like to inform that Collection Point Delivery orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           07:14 PM, 20th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           07:19 PM, 20th Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:21 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2130614