Subject: New Reply Received - Fwd: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 10:30:04 +0000 (UTC)

Hi Fatma Maher,  The customer has responded to the ticket.  Fwd: Your products are on the way  Ticket comment <div>Hi 
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<div>I received two of these Spider-Man but it should have been iron man and captain America as per my order </div>
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<div>Can you get these changed? </div>
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<div>Thanks </div>
<div>Cally </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NDUxMjk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.StA1N1A_eaQXJy_auJF2O8yggeIhIib_hBwf6SVtCPE"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 20 Feb 2021, at 12:04, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div><span dir="ltr" rel="tempredactor" style='font-size: 14px; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(0, 0, 0)'>Hi Cally, </span></div>
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<span style="color: rgb(0, 0, 0)"><span rel="tempredactor" style='font-size: 14px; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br>
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<span style="color: rgb(0, 0, 0)"><span rel="tempredactor" style='font-size: 14px; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Thank you for reaching out us.</span></span>
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<span rel="tempredactor" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered
 from our website. We will surely help you out with this.</span>
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<span rel="tempredactor" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> We request you to please</span><span rel="tempredactor" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> provide
 us some snapshots of the wrong item you received.</span> </div>
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<span rel="tempredactor" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We look forward to hearing from you.</span>
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<span rel="tempredactor" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Feel free to get in touch with us for further assistance.<br>
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<span rel="tempredactor" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> Your Friends,</span>
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<div><span rel="tempredactor" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2095054