Subject: Ticket Assigned - click and collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 12:05:00 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect User                    Hello sir           03:48 PM, 19th Feb                     User                             03:49 PM, 19th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:49 PM, 19th Feb                     User                    I have ordered on 17 2 20. And i paid all bill . Now only 2 items are in processing . What about 3rd item or my payment ?           03:51 PM, 19th Feb                   fatma                   Could you please share your order number so that I can assist you further?           03:53 PM, 19th Feb                     User                    Ok           03:53 PM, 19th Feb                     User                    Order number 9636180230           03:54 PM, 19th Feb                   fatma                   Could you please allow 
 me 2 minutes to check your order details?           03:56 PM, 19th Feb                     User                    Sure please           03:56 PM, 19th Feb                   fatma                   Your order ID 9636180230, is now ready for collection.    Kindly make sure to have your Emirates ID or Passport, during the pickup.           03:57 PM, 19th Feb                     User                    All of 3 items ?           03:57 PM, 19th Feb                     User                    But there is showing me thar only 2 items are in processing           03:58 PM, 19th Feb                     User                             03:58 PM, 19th Feb                     User                    Look this image           03:58 PM, 19th Feb                   fatma                   maybe it's not updated yet           04:01 PM, 19th Feb                   fatma                   but right now i request you to visit the store to collect your order           04:01 PM, 19th Feb         
           fatma                   Is there anything else i can help you with?           04:01 PM, 19th Feb                     User                    Ok thank you so much .           04:02 PM, 19th Feb                     User                    Take care           04:02 PM, 19th Feb                   fatma                   you too           04:04 PM, 19th Feb                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:04 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2125249