Subject: New Reply Received - Return items are not collected
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 19:50:18 +0000 (UTC)

Hi Fatma Maher,  The customer has responded to the ticket.  Return items are not collected  Ticket comment <div>Hi,
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<div>I am tracking on Aramex with given tracking number but there is no progress. It is a week now since creating this another return request by you. And overall its been a month since 1st return request was made as multiple requests have been made over this
 period.</div>
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<div>Kindly check this matter and inform me if there is any problem. </div>
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<div>Regards,</div>
<div>Rabia Abdullah.</div>
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<div>On 12 Feb 2021, at 6:02 pm, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Rabia,<br>
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We sincerely apologize for any inconvenience caused to you.<br>
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We would like to inform you that we have created a new return request for the 3 items and the courier partner may take up to 7 - 10 business days to arrange the collection. They will contact you on the following contact number when arranging the collection
 with you: +966590777931.<br>
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You can also tracking the return request on Aramex <a href="https://www.aramex.com/using" rel="noreferrer">
https://www.aramex.com/using</a> the tracking number 46408870524.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2048257