Subject: RE: Availability of product [email-masked]
From: Mohammed Imran <[email-masked]>
To: Hamza Hafeez <[email-masked]>, Cpr9 Shoemart <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, seeta.seeta <[email-masked]>, Saad Alonaizi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sridhar Gatta <[email-masked]>, Khaled Ahmed <[email-masked]>, Shoemart Online <[email-masked]>, Manager Cpr9 <[email-masked]>
Date: Thu, 18 Feb 2021 18:23:27 +0000

Hi @Hamza Hafeez<mailto:[email-masked]>
There are two Salaam Mall stores in KSA- 1 each in Riyadh & Jeddah. Please confirm the region.
Also, there is some confusion in the Color required. Please confirm Black or White (Grey in System). We have Black & Grey physically & not white.

Also, in Riyadh, both Black & Grey items are available.. where as in Jeddah we have got only Black.
Below is the contact number of the Riyadh Store manager, Mr. Purna- the Shoemart for reference.

Hi Purna @Cpr9 Shoemart<mailto:[email-masked]>,
As discussed, please reserve 1 unit each of both the below items.

Riyadh Store Contact details:
Name: Purna Kumar
Mobile#: +966-559352882
Store Name: CP Salaam Mall

Black option:
https://www.shoemartstores.com/sa/en/Men/Footwear/Shoes/Men%27s-Sports-Shoes/SHOEMART-Dash-LITE-Walking-Shoes-with-Slip-On-Closure/p/19YM471BLACK

Website Option color is GRE—but picture is white:
https://www.shoemartstores.com/sa/en/Men/Footwear/Shoes/Men%27s-Sports-Shoes/SHOEMART-Dash-LITE-Walking-Shoes-with-Slip-On-Closure/p/19YM471GREY
Actual Color is DARK GREY:
[A picture containing indoor  Description automatically generated]    [A picture containing text  Description automatically generated]

Thanks & Regards!
Mohammed Imran<https://landmarkgroup.facebook.com/profile.php?id=100011412843700>
Business Analyst
SHOEMART KSA

Tel: +966 (11) 207 8350, EXT: 3818 Mobile: +966 55 923 1584
Email: [email-masked]<mailto:[email-masked]>
Riyadh Gallery Mall<http://www.riyadhgallery.com/ar/> I PO Box 91861 | Riyadh 11643 l Saudi Arabia

<http://landmarkgroup.com/>
<https://www.facebook.com/LandmarkArabia>  <@LandmarkArabia>   <https://www.linkedin.com/company/landmark-group>

Now Shop Online at: www.shoemartstores.com<http://www.shoemartstores.com/>

From: Hamza Hafeez <[email-masked]>
Sent: Thursday, February 18, 2021 1:36 PM
To: Mohammed Imran <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]>; seeta.seeta <[email-masked]>; Saad Alonaizi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Availability of product [email-masked]

Hi Imran,

Please can you confirm if the below item is available in Salaam Mall, as a customer would like to purchase from there.

Style – 19YM471
Colour – BLACK
Brand – SM-Dash
Item ID – 162547009
Barcode – 6292270404679

Thanks and Regards,
Hamza Hafeez

Customer Support / e-Commerce Executive
  +971 4 517 3209
[signature_55581850]   +971 50 483 9600

Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&data=04%7C01%7Cmohammed.imran%40landmarkgroup.com%7Cc15c81eca27a42d5a38608d8d3f8f8e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492413579554636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Zy77d5TTZFpEJbHO2a2W5AkW8VN6wc8UhtL9cQXSAIU%3D&reserved=0>

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 18, 2021 1:09 PM
To: Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fatma Maher <[email-masked]<mailto:[email-masked]>>; Hamza Hafeez <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Availability of product [email-masked]<mailto:[email-masked]>
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly let us know if the mentioned item availability. Attaching the item picture also in the attachment.

Store name: Centrepoint Salaam Mall
Customer Email: [email-masked]<mailto:[email-masked]>
Customer Number: +966597539010

Link - https://www.shoemartstores.com/sa/en/Men/Footwear/Shoes/Men%27s-Sports-Shoes/SHOEMART-Dash-LITE-Walking-Shoes-with-Slip-On-Closure/p/19YM471BLACK<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shoemartstores.com%2Fsa%2Fen%2FMen%2FFootwear%2FShoes%2FMen%2527s-Sports-Shoes%2FSHOEMART-Dash-LITE-Walking-Shoes-with-Slip-On-Closure%2Fp%2F19YM471BLACK&data=04%7C01%7Cmohammed.imran%40landmarkgroup.com%7Cc15c81eca27a42d5a38608d8d3f8f8e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492413579554636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XCZuUcz77mf%2Bf79H%2BVeT5ATJ1Pb1wwzBZocHMVV1xEk%3D&reserved=0>.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 17 February, 2021 20:13:30
Subject: Availability of product [email-masked]<mailto:[email-masked]>

Hi Team,

Problem Statement: Availability of product

Product name: Dash LITE Walking Shoes with Slip-On Closure white color, size: 43
Store name: Centrepoint Salaam Mall
Customer Email: [email-masked]<mailto:[email-masked]>
Customer Number: +966597539010

The customer wants to know is this item is available in Centrepoint Salaam Mall branch or not, Kindly check and inform us ASAP.
​
Regards,
Fatma Maher

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