Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 13:48:44 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    What time will my order come?           05:23 PM, 16th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma,How may I help you?           05:24 PM, 16th Feb                     User                    I order and it says its already out for delivery i want to know what time to arrive because we will move to another house this eveninh           05:25 PM, 16th Feb                   fatma                   Could you please share your order number so that I can assist you further?           05:26 PM, 16th Feb                     User                             05:26 PM, 16th Feb                   fatma                   i'm sorry but this is not  the order number           05:27 PM, 16th Feb                     User                    What number           05:29 PM, 16th Feb          
            User                             05:30 PM, 16th Feb                   fatma                   yes, i got the order ID           05:35 PM, 16th Feb                   fatma                   Could you please allow me 2 minutes to check your order details?           05:35 PM, 16th Feb                     User                    Ok thankyou so much ?           05:35 PM, 16th Feb                   fatma                   Please be advised that order number (8235575246) is being processed and will arrive within 2-3 business days.           05:37 PM, 16th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           05:44 PM, 16th Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:48 PM, 16th Feb                                          View conversation in 
 Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111090