Subject: Re: Late collection #6251898155
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 16 Feb 2021 02:02:19 -0700 (MST)

Hi Team, 

Can you please arrange the collection for the mentioned AWB. The agent has already escalated the case to concern team but we are not getting any response. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fatma Maher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 14 February, 2021 13:25:17 
Subject: Late collection #6251898155 

Hi Tema, 
​ 
Problem Statement:Late Collection 
​ 
Order Date : Dec 5, 2020 
Order ID: 6251898155 
Tracking ID: SD000732092 / SD000732016 
Assistance Required: Need Urgent Collection 

Issue Description: The two return requests was created on 12/9/20 and till now the items have not collected from the customer, and i have escalated to Shipa team and they are responding, but they are not collecting the returns. Kindly check and assist. 

Regards, 
Fatma Maher