Subject: Ticket Assigned - Conversation with Orange Car
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 16:06:39 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Car Orange Car                    hi           07:54 PM, 15th Feb                     Orange Car                    still my order no delived by courier company daily the courier person ask for location then they said your location is far so tomorrow other person will come to deliver it was expected to receive order 2 days ago           07:56 PM, 15th Feb                     Orange Car                    order details           07:56 PM, 15th Feb                     Orange Car                    Items from Order# 6272467459 AWB SD001138037 are out for delivery today, please be available to receive it. Track it https://centrepoint.app.link/ETOKiUHbQdb.           07:56 PM, 15th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma, I will be happy to help you?           07:57 PM, 15th Feb                  
  fatma                   Hi, I'm not getting a response from you. Are we still connected?           07:59 PM, 15th Feb                     Orange Car                    hi           07:59 PM, 15th Feb                     Orange Car                    still my order no delived by courier company daily the courier person ask for location then they said your location is far so tomorrow other person will come to deliver it was expected to receive order 2 days ago           08:00 PM, 15th Feb                     Orange Car                    Items from Order# 6272467459 AWB SD001138037 are out for delivery today, please be available to receive it. T           08:00 PM, 15th Feb                   fatma                   i'm really sorry to hear that your order has not been delivered to you till now           08:00 PM, 15th Feb                   fatma                   could you please allow me 2 minutes to check your order details           08:01 PM, 15th Feb                     O
 range Car                    please push the courier company to deliver it           08:01 PM, 15th Feb                     Orange Car                    ok           08:01 PM, 15th Feb                   fatma                   i would like to inform you that our courier team will try to deliver the order within 1-2 business days, and they will call you on the contact number +966544214413           08:03 PM, 15th Feb                   fatma                   if they didn't deliver the order on that time i mentioned           08:03 PM, 15th Feb                     Orange Car                    ok           08:03 PM, 15th Feb                   fatma                   kindly contact us again to escalate the issue.           08:03 PM, 15th Feb                   fatma                   is there anything else i can help you with?           08:03 PM, 15th Feb                     Orange Car                    alright thanks           08:03 PM, 15th Feb                     Orange Car
                     no thanks for your response           08:04 PM, 15th Feb                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:06 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2106442