Subject: New Reply Received - Re: Your payment is being processed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 10:02:16 +0000 (UTC)

Hi Fatma Maher,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div>Helo boss now 5 days and refund amount is pending how many days u want to refund pls refund amount as soon as possible <br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, February 13, 2021, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Usman,</div>
<div dir="ltr"><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We apologize for the inconvenience caused.<br><br>We have checked your order ID 8234858745, and we can see that the order has been cancelled duo to technical issue. We would like to inform you that we have processed the refund of amount <span style="white-space:pre-wrap" dir="ltr">KWD </span>4.92 on 11 Feb,2021, and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>Again, please accept our sincere apologies for this.<br>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2087687