Subject: Ticket Assigned - Conversation with Spinning Beer
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 09:13:07 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Spinning Beer Spinning Beer                    Sorry but no one contacted me up until now           12:54 PM, 15th Feb                     Spinning Beer                    is it going to take long           12:54 PM, 15th Feb                     Spinning Beer                    I need it within an hour           12:54 PM, 15th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma, How may I help you?           12:58 PM, 15th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           01:00 PM, 15th Feb                     Spinning Beer                    I have made an order           01:01 PM, 15th Feb                     Spinning Beer                    order 9635353076 with AWB SD001156800 and I need to receive it within an hour           01:02 PM, 15th Feb                   fatma                   is there anything else i can help you with?           01:02 PM, 15th Feb                     Spinning Beer                    Can you please contact the driver and see where the order is right now ? The previous employee I talked to told me that the shipment is already out for delivery           01:03 PM, 15th Feb                     Spinning Beer                    I need the shipment soon since it’s a gift for a friend           01:03 PM, 15th Feb                   fatma                   Please be advised that order number (9635353076) is being processed and will arrive within 2-3 business days.           01:06 PM, 15th Feb                   fatma                   after this time i can escalate the issue, but right now the order is under process           01:06 PM, 15th Feb                   fatma                   is there anything else i can help you with?           01:07 PM, 15th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           01:10 PM, 15th Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:12 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2103608