Subject: Re: chat
From: Mohammad Musaed <[email-masked]>
To: Mayar Mayar Nasser <[email-masked]>, Fatma Maher <[email-masked]>
Date: Sun, 14 Feb 2021 08:10:00 -0700 (MST)

Your request has been filed with the concerned party to update status of delivery. 

Your order has been placed successfully and will be delivered within 3-5 business days. For your reference, your order number is {{user.orderId}} 

تقبل كامل اعتذارنا على الازعاج الذي تسببنا به 
سوف يتم رفع مشكلتك للجهة المعنية لحلها . وسيتم التواصل معكم على الايميل الخاص بكم في حال وجود أي معلومات جديدة. 

Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.