Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 10:47:10 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:37 PM, 14th Feb                   Bot                   Hi again!           02:37 PM, 14th Feb                     User                    Can I have some agent           02:38 PM, 14th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma, how may i help you?           02:38 PM, 14th Feb                     User                    There is some refund on my return items I didn't received yet           02:38 PM, 14th Feb                     User                    Hello fatima           02:38 PM, 14th Feb                     User                    Can you check           02:39 PM, 14th Feb                     User                    Are you there           02:39 PM, 14th Feb                     User                    Very late reply           02:40 PM, 14th Feb 
                     User                    Nevermind           02:40 PM, 14th Feb                     User                    Bye           02:40 PM, 14th Feb                   fatma                   Could you please share your order number so that I can assist you further?           02:42 PM, 14th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           02:44 PM, 14th Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:46 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2098823