Subject: New Reply Received - Order #: 8234821924
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 09:51:13 +0000 (UTC)

Hi Fatma Maher,  The customer has responded to the ticket.  Order #: 8234821924  Ticket comment <div>STILL NO REPLY<br><br>
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<div dir="ltr">Regards,<div>Fatimah Nabil</div>
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<br>Begin forwarded message:<br><br>
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<div>From: Fatimah Nabil &lt;[email-masked]&gt;<br><b>Date:</b> 13 February 2021 at 6:29:46 PM GMT+3<br><b>To:</b> [email-masked]<br><b>Subject:</b> <b>Order #: 8234821924</b><br><br>
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<span>I recieved my order now in a terrible condition all items weren’t individually wrapped and they are broken. Pick up the items and refund them on my KNET or cash not as credit balance in the app without telling me.<img id="2CB18001-17C9-4BA4-8CCB-56144B4D72B8-L0-001" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjQ3MTk4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mZvXoRUGcIh0fNySsRmwm_fxAv3q3IXOInp_OK7NXHs"><img id="6410EE65-6CA3-4E72-884F-E2B38357B305-L0-001" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjQ3MTk4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Z4wN0693fROcnXSzc0drDzp1Ybag1lxQZPcBd6bu57Y"><img id="FA17015C-D6EF-4D15-B53A-1E01E1AC5179-L0-001" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjQ3MTk4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wUgAlEIeoi4NGViZD1GPOOs6QpxP-rgcM2yy8I3Bpy0"><span></span><br><span></span><br><span>Regards,</span><br><span>Fatimah Nabil</span></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2095619