Subject: Re: Late Collection #7422002698
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 14 Feb 2021 01:07:23 -0700 (MST)

Hi Team, 

Till now the collection is pending. Kindly check and assist. 

Regards, 
Fatma Maher 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Abhimanyu Goyal" <[email-masked]> 
Cc: "siny jacob" <[email-masked]>, "Dominic Arackal" <[email-masked]>, "Fatma Maher" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Mohd Imran" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 11 February, 2021 21:37:15 
Subject: RE: Late Collection #7422002698 

[ mailto:[email-masked] | @Abhimanyu Goyal ] 

Any update? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, February 11, 2021 8:05 PM 
To: Akshay Berry <[email-masked]> 
Cc: Siny Jacob <[email-masked]>; Abhimanyu Goyal <[email-masked]>; Dominic Arackal <[email-masked]>; Jessie Caparas <[email-masked]>; Fatma Maher <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Collection #7422002698 

External email sender, please take precaution. 

Hi Team, 

Please advise if any update on the below. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "siny jacob" < [ mailto:[email-masked] | [email-masked] ] >, "Abhimanyu Goyal" < [ mailto:[email-masked] | [email-masked] ] >, "dominic arackal" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 10, 2021 7:11:21 PM 
Subject: RE: Late Collection #7422002698 

[ mailto:[email-masked] | @Siny Jacob ] [ mailto:[email-masked] | 
@Abhimanyu Goyal ] Please arrange for collection asap. 

With reference to order #7422002698 

Tracking ID: RP1216200002658 

Customer can be reached on +97333228195 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 10, 2021 4:59 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Siny Jacob < [ mailto:[email-masked] | [email-masked] ] >; Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Collection #7422002698 

[ mailto:[email-masked] | @Akshay Berry ] 

Kindly check. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 10, 2021 1:54 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Siny Jacob < [ mailto:[email-masked] | [email-masked] ] >; Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection #7422002698 

External email sender, please take precaution. 

Hi Team, 

Kindly assist to arrange the collection on the below case. Customer can be reached on +97333228195 as confirmed by the customer. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "siny jacob" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 14, 2021 11:58:37 AM 
Subject: Late Collection #7422002698 

Hi Team, 

With reference to order # 7422002698 

Tracking ID: RP1216200002658 

The return request was created on Dec 14, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Fauzan 

From: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 14 January, 2021 11:13:22 
Subject: No response from 3rd party 

Hi Team, 

Problem Statement: Late Collection ( No response from 3rd party ) 

Order Date : Dec 14, 2020 

Order ID: 7422002698 

Return Tracking ID: RP1216200002658 

Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Dec 14, 2020 and the collection is pending since then. I have escalate to the courier team but they are not responding. Kindly check and do the needful. 

Regards, 

Fatma 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com