Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 14:05:23 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           05:36 PM, 13th Feb                   Bot                   Hi again!           05:36 PM, 13th Feb                     User                    i want to delete my existing because i dont know the email address. please help me so that i can create a new one. thanks           05:37 PM, 13th Feb                     User                    existing account           05:38 PM, 13th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma, How may I help you?           05:40 PM, 13th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           05:43 PM, 13th Feb                     User                    hello           05:44 PM, 13th Feb                   fatma                   how can i help you?           05:44 P
 M, 13th Feb                     User                    i want to delete my existing account because i dont know the email address. please help me so that i can create a new one. thanks           05:44 PM, 13th Feb                   fatma                   Kindly share your registered email ID for further assistance.           05:45 PM, 13th Feb                     User                    i dont the email address           05:45 PM, 13th Feb                     User                    can you check with my mobile number?           05:46 PM, 13th Feb                   fatma                   sure           05:47 PM, 13th Feb                     User                    50309824           05:47 PM, 13th Feb                   fatma                   could you please allow me 2 minutes to check           05:47 PM, 13th Feb                     User                    ok thanks           05:47 PM, 13th Feb                   fatma                   i'm sorry but i can't fine any det
 ails           05:48 PM, 13th Feb                   fatma                   are you sure that this is the correct phone number?           05:48 PM, 13th Feb                     User                    yes           05:48 PM, 13th Feb                   fatma                   don't you have any other phone numbers?           05:49 PM, 13th Feb                     User                    when i'm trying to create a new account they said my mobile number is already existing           05:49 PM, 13th Feb                     User                    i used that number           05:50 PM, 13th Feb                     User                    50309824           05:50 PM, 13th Feb                     User                    this number also have shukran           05:50 PM, 13th Feb                   fatma                   let me check once again           05:50 PM, 13th Feb                     User                    today i received my order using that mobile number           05:51 P
 M, 13th Feb                   fatma                   could you share your order ID           05:53 PM, 13th Feb                     User                    4534714407           05:53 PM, 13th Feb                   fatma                   [email-masked] this is the email address           05:55 PM, 13th Feb                     User                    i dont know the password           05:55 PM, 13th Feb                   fatma                   you can reset the password           05:57 PM, 13th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           06:02 PM, 13th Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:05 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.fresh
 desk.com/helpdesk/tickets/2095201