Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 13:52:58 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:36 PM, 13th Feb                     User                    My order Order details #7435313367  13 Feb 2021 - 05:30 PM           05:36 PM, 13th Feb                     User                    Via my email [email-masked]           05:38 PM, 13th Feb                     User                    But my shukran is on my phone number 39400719. And an account of email [email-masked]           05:39 PM, 13th Feb                     User                    How can I merge or transfer the points I have got on the account under Yahoo registered to  the one under the Hotmail ?           05:40 PM, 13th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma, How may I help you?           05:40 PM, 13th Feb                     User                    Because when I e
 nter my phone number to earn my points with account of Yahoo... It gives me a. Message ( your points are linked to another shukran ).           05:41 PM, 13th Feb                     User                    To another ** account           05:41 PM, 13th Feb                   fatma                   could you please allow me 2 minutes to check your order details.           05:41 PM, 13th Feb                     User                    So ... How could you help me please?           05:41 PM, 13th Feb                     User                    Sure           05:41 PM, 13th Feb                   fatma                   i can see that your shukran card is not linked           05:43 PM, 13th Feb                   fatma                   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           05:43 PM, 13th Feb                   fatma           
         is there anything else i can help you with ?           05:46 PM, 13th Feb                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           05:48 PM, 13th Feb                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:52 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2095132