Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 12:28:20 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Sorry i delete the page where i talked with you. you told me that I can avail this coupon in store and minimum order value should be AED 500 to get the discount.           03:53 PM, 13th Feb                     User                    so i must to buy items for 500 aed and after i can get more 300 aed free? ( i have a discount cupon) with 300 aed off           03:54 PM, 13th Feb                     User                    Or if i buy items for 600 aed i will pay only 300? I don t understand exactly           03:56 PM, 13th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma, How may I help you?           04:00 PM, 13th Feb                     User                    Hello Fatma, i have a discount cupon AED 300 off valid until today for a minumum purchase of 500 AED. I must to buy 
 items for 500 AED and then i can benefit 300 aed discount? For a total of 800 AED? Or if buy items for 500 AED i will pay only 200 Aed           04:02 PM, 13th Feb                     User                    Please be clear because i don t understand exactly           04:03 PM, 13th Feb                   fatma                   could you please allow me 2 minutes to check.           04:06 PM, 13th Feb                     User                    Yes           04:07 PM, 13th Feb                   fatma                   could you please provide me with the coupon snapshot to check it.           04:07 PM, 13th Feb                     User                             04:08 PM, 13th Feb                   fatma                   could you please allow me 2 minutes to check the details.           04:11 PM, 13th Feb                     User                    Sure           04:12 PM, 13th Feb                     User                    i m waiting           04:12 PM, 13th Feb       
             fatma                   we are really sorry but you can't use this coupon in online purchases           04:14 PM, 13th Feb                     User                    Not in online           04:15 PM, 13th Feb                   fatma                   it's valid only for store purchase           04:15 PM, 13th Feb                     User                    i will go in a store           04:15 PM, 13th Feb                   fatma                   is there anything else i can help you with ?           04:15 PM, 13th Feb                     User                    but i want to know exactly how it works           04:15 PM, 13th Feb                     User                    If i buy items for 500 aed i will get a 300 discount or if i pay 500 i will get 300 aed discount           04:16 PM, 13th Feb                     User                    i must to buy for 500 aed and i will get 300 off? I will pay online 200 aed?           04:17 PM, 13th Feb                   
   User                    Or i will pay 500 and get 300 off, a total of 800 aed           04:17 PM, 13th Feb                     User                    this is what i want to know           04:18 PM, 13th Feb                     User                    please be clear           04:18 PM, 13th Feb                     User                    i will pay only* sorry           04:20 PM, 13th Feb                     User                    Hello?           04:22 PM, 13th Feb                   fatma                   sorry for late reply           04:22 PM, 13th Feb                   fatma                   if your order costs AED500 so you will pay only AED200           04:23 PM, 13th Feb                   fatma                   is it clear for you now?           04:23 PM, 13th Feb                     User                    thank you so much!! You was very helpful           04:24 PM, 13th Feb                   fatma                   It was a pleasure to assist you. Thank you f
 or shopping with us.  Have a wonderful day.           04:27 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2094620