Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 11:22:43 +0000 (UTC)

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I ordered a grey shorts last night when I see my order it says I’ve no order placed           03:16 PM, 13th Feb                     User                    I’ve paid online using Apple Pay           03:16 PM, 13th Feb                     User                    what is the status of my shorts           03:16 PM, 13th Feb                     User                    Order no 9635131837           03:17 PM, 13th Feb                   fatma                   Hi, Thank you for contacting us. My name is Fatma, How may I help you?           03:17 PM, 13th Feb                     User                    My order no is 9635131837           03:18 PM, 13th Feb                     User                    what is the status of that           03:18 PM, 13th Feb                   fatma                   could you please allow me 2 minutes to check your order details.           03:19 PM, 13th Feb                     User                    Ok           03:19 PM, 13th Feb                   fatma                   Please be advised that order number (9635131837) is being processed and will arrive within 2-3 business days.           03:21 PM, 13th Feb                     User                    Ok thankyou           03:21 PM, 13th Feb                   fatma                   is there anything else i can help you with ?           03:21 PM, 13th Feb                     User                    No that’s it Thankyou ??           03:22 PM, 13th Feb                   fatma                   you're most wolcome           03:22 PM, 13th Feb                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:22 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2094177