Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 15:23:32 +0000 (UTC)

Hi Fatma Maher,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">reminder<br>
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<div>On Thu, Feb 11, 2021 at 4:05 PM fahid naseer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<span style="color:rgb(0,0,0)">Hi Splash / Landmark Group</span><br style="color:rgb(0,0,0)"><br style="color:rgb(0,0,0)"><span style="color:rgb(0,0,0)">return 1000427476 dated 10-Jan-21 for order 9626760233</span><br><div><span style="color:rgb(0,0,0)"><br></span></div>
<div><span style="color:rgb(0,0,0)">Kindly let me know is it already collected from me?</span></div>
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<div><span style="color:rgb(0,0,0)">Thanks </span></div>
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<div dir="ltr" class="gmail_attr">On Wed, Feb 10, 2021 at 8:16 AM fahid naseer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Splash / Landmark Group<br><br>return 1000427476 dated 10-Jan-21 for order 9626760233<br><br>Kindly let me know clearly are you going to collect the return items or not.<div><br></div>
<div>And stop playing tricks. </div>
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<div dir="ltr" class="gmail_attr">On Tue, Feb 9, 2021 at 1:05 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Fahid,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">Thank you for telling us the truth, and we will surely help you out with this.</div>
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<div dir="ltr">We are going to contact the delivery team right now, and we will update you once we get any piece information.</div>
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<div dir="ltr">​We appreciate your patience and understanding.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990600