Subject: New Reply Received - Re: ﻿ Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 08:20:56 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Re: 	Your Click & Collect order is confirmed!  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1613031271947">Regarding my order online (order ID 9633286178), which i ordered last February 4, 2021 and haven't received it yet til now, I would like to just cancel it. It's taking too long and cannot wait for it anymore. With this, I am demanding a full refund of my purchase.</div>
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<div id="yMail_cursorElementTracker_1613031491580">Thanks,</div>
<div id="yMail_cursorElementTracker_1613031494813">Emily</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Wed, Feb 10, 2021 at 3:33 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4870159009"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div><span dir="ltr" style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(0, 0, 0)">Hi Emily,</span></div>
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<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Thank you for getting in touch with us.</span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span dir="ltr" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px">With the reference to the order ID 9633286178, we see that you have placed your order on Feb 4, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.</span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px"> ​For more information on click and collect orders, we request you to visit the following link:</span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px"><a rel="noreferrer" dir="ltr" target="_blank" href="https://www.splashfashions.com/sa/en/click-and-collect" style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">https://www.centrepointstores.com/sa/en/click-and-collect</a></span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px">​</span><br></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px">We thank you for your understanding and cooperation. </span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span dir="ltr" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px">​</span></span></div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span dir="ltr" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px">Feel free to get in touch with us for further assistance.</span></span></div>
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<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><span style="color:rgb(0, 0, 0)"><span style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px">Your friends,</span></span></div>
<div><span style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;color:rgb(0, 0, 0)">The Support Team </span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2075366