Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 14:39:33 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2075722 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Ambika,     Thank you for reaching out to us and giving us the opportunity to serve you.     We have checked your order ID 9633726428, and we can see that you have returned that item, and We would like to inform you that we have processed the refund of amount AED80.10 on 9 Feb,2021, and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.     We thank you for your understanding and cooperation.   ​  Feel free to reach out to us if you need any further assistance.     Your Friends,  The Support Team