Subject: RE: Collection Delay : #6261028564
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: Olm Riyadh <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Fatma Maher <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 10 Feb 2021 12:52:26 +0000

@Faraz Lohani<mailto:[email-masked]>

Can you please look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, February 10, 2021 1:34 PM
To: Jessie Caparas <[email-masked]>
Cc: Olm Riyadh <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Fatma Maher <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Collection Delay : #6261028564

External email sender, please take precaution.
Hi Team,

AWB: RP0204210003671

Please assist to arrange collection on this. have marked for reattempt on fareye already. Customer can be reached on +966582226543.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fatma Maher" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 8, 2021 2:58:46 PM
Subject: Re: No response from 3rd party: #6261028564

Hi Team,

Kindly arrange the collection for the mentioned AWB on priority basis.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 7 February, 2021 12:07:04
Subject: No response from 3rd party: #6261028564

​Hi Team,

Problem Statement:  Late Collection No response from 3rd party
Order Date : Jan 4, 2021
Order ID: 6261028564
Return Tracking ID: RP0111210002166
Assistance Required: Need urgent Collection

Issue Description: Customer raised a return request on 1/11/21 and the returns have not been collected, So i have escalated to LMG team, but they are not responding. Kindly check and assist.

Regards,
Fatma Maher

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