Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 13:47:12 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi, <div><br></div>
<div>Please note 4 items were canceled from the order and the refund should be of AED 104 not AED 54.</div>
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<div>Kindly clarify when the comple amount of cancelled items will be refunded? <br><br>Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>Date: Tue, Feb 9, 2021, 5:12 PM<br>To: [email-masked]<br>Subject: Re: [#2074119] - Delivery<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sharmin,</div>
<div dir="ltr"><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We apologize for the inconvenience caused.<br><br>With the reference to the order ID 9623629397, we would like to inform you that we have processed the refund of amounts AED 50.00 and  on AED 54.00 on 12/22/20. The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2074119:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2074119