Subject: Ticket Assigned - Re: Sorry, we had to cancel your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 12:36:08 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, we had to cancel your order. Good evening,

I am writing this email regarding the refund of the above order which was
cancelled by your team, as of till date i have not received the refund in
my account.

Hope you would do the needful as soon as possible.

Thanking you,
Adarsh Byju

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2074157