Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 08:51:42 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2069887 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  ​Hi Team,     The customer has bought the item i shared it's screenshot to you, 2 years before but he didn't assemble it yet, because he lost the catalogue, so kindly check the screenshot and provide us the catalogue.     Regards,  Fatma Maher