Subject: Ticket Assigned - Items not delivered yet ...
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 11:10:17 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Items not delivered yet ... Dear team,
The below deduction was made on a purchase of an item on 19th Jan 2021
@12:43pm

You made a purchase of AED 184.00 at LANDMARK ONLINE LTD, Dubai with your
Credit Card ending XXXX45488.

Till today, there’s no response from anyone for the delivery?

What’s happening ...is this your customer service

Need a response at the earliest

Regards,
Sanjana Lyndon

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2070553