Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 06:35:59 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">REMINDER <div><br></div>
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<span class="gmail-im" style="color:rgb(80,0,80)">return 1000427476 for order 9626760233. Return requested on 10-Jan-21 STILL NOT COLLECTED.</span><br>
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<div>On Wed, Feb 3, 2021 at 8:15 AM fahid naseer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi<br>return 1000427476 for order 9626760233. Return requested on 10-Jan-21 STILL NOT COLLECTED.<br><br>Inspite of repeated email reminders, phone calls nothing seems to be happening. <br><br>Only Splash sends email 'Our team is working on your issue, and will get back to you as soon as possible.'<div><br></div>
<div>Really very bad experience with Splash, Landmark Group. Very bad. <br><div><br></div>
<div>Regards</div>
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<div dir="ltr" class="gmail_attr">On Sun, Jan 31, 2021 at 11:41 AM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Fahid,<br><br>Thank you for your reply.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We’re really sorry for taken longer than usual to get back to you.<br> <br>Our team is working on your issue, and will get back to you as soon as possible.<br><br>We appreciate your patience and understanding.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990600