Subject: Re: Late return 9623338622, Tracking ID: RP122120001209
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Fatma Maher <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Wed, 3 Feb 2021 06:44:20 -0700 (MST)

Hi Team, 

Kindly look into the below return as per the warehouse the item has not been received there. 

Order Date : Dec 20, 2020 
Order ID: 9623338622 
Tracking ID: RP122120001209 

Thank you for your help. 

Regards, 
Apoorv 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 29 January, 2021 17:17:04 
Subject: Technical Issue 9623338622 

Hi Team, 

Problem Statement: Technical Issue 

Order Date : Dec 20, 2020 
Order ID: 9623338622 
Tracking ID: RP122120001209 

Assistance Required: Urgent return at the warehouse 

Issue Description: As per hybris and fareye tracking site that the order has been delivered to the WH, so i have escalated to the WH, but the have replied me that We have not received the shipment. Now the customer is asking for her refund. Kindly check and assist. 

Regards, 
Fatma Maher