Subject: Ticket Assigned - Order is cancelled but amount is deducted from the account
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 04:58:19 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order is cancelled but amount is deducted from the account Hello

I have order few items from Max. I have received an email of order cannot
processed.
But I got a msg from bank that amount is purchased.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2044758