Subject: New Activity [#1931144] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 15:42:43 +0000

Hi Fatma Maher,

FarEye Support has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1931144#1931144 

Returns 

Requester 

Hdoool A  [email-masked]

    Agent Response 

Dear Fatma,     Please find the collection reference below.     A248FB1    As of now. we are proceeding with the ticket # 196617 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7f3fecfd6733ffb7fe21a1ff70b96c6cedaec9737e347b78eb139a9f8b2499f5 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Sat, 30 Jan at  7:13 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Fatma, 

 Thanks for contacting FarEye, 
   
 We would like to let you know that we are looking into your concern regarding collection reference id,will get back to you with an update soon. 

   

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7f3fecfd6733ffb7fe21a1ff70b96c6cedaec9737e347b78eb139a9f8b2499f5 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

               
 
Thanks, 

 
     
Premanand,    
 Technical Engineer 

 
   
FarEye- Enabling Digital Logistics 
 Call: +91 70-6595-6595  

 

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                            On
                            Sat, 30 Jan at  6:51 PM
                            ,  Max 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1931144/subscriptions/unsubscribe

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