Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 14:29:16 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your response</div>
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<div>On Sat, 30 Jan 2021, 1:06 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mona,<br><br>Thank you for your reply.<br> <br>We sincerely apologize for any inconvenience caused to you, and for late reply.</div>
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<div dir="ltr">Regarding to the order ID 9625857543 we would like to inform you that your order has reached our warehouse on 28 Jan 2020, and it's 7 days to process the refund , and once the refund will be process,  the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1950239