Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 10:19:47 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div class="ydp81f63fd0yahoo-style-wrap" style="font-family: verdana, helvetica, sans-serif; font-size: 16px">
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        <div dir="ltr">Good Afternoon!</div>
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<div dir="ltr">Attached herein is the Statement of Account from my Bank (Emirates NBD, Burjuman Mall - Al Fahidi Branch), to proof that my money has been captured by Landmark even though I did not proceed with the checkout order in January 10, 2021. </div>
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<div dir="ltr">May this be enough proof to return my money worth Dhs 59.00</div>
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<div dir="ltr">Best and regards,</div>
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<div dir="ltr">Joriza Antazo</div>
<div dir="ltr">Regular Consumer</div>
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<div>On Friday, 15 January 2021, 02:19:25 pm GMT+4, Max &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Joriza,</div>
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<br>Thank you for your reply.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We request you to contact your bank, and send us a snapshots of the bank statement from 10 Jan ,2021 till today's date, so we would be able to investigate and assist you.</div>
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<div>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043186042524'>Statement of Account.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1984229