Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 15:02:46 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Refund   Ticket comment <div style="margin-top: 0px" dir="ltr">Hi</div> 
<div dir="ltr">Referring to your below e-mail, please find below my bank details enabling yoi to credit the relevant refund :</div> 
<div dir="ltr">Bank name &amp; branch: Ahli United Bank, Farwaniya</div> 
<div dir="ltr">Account name: AMARATUNGE HEWAWASAM</div> 
<div dir="ltr">Account number: 35518215<br> IBAN/IFSC​ number: KW66BKME0000000000000035518215</div> 
<div dir="ltr">Account Type: Normal / Salary</div> 
<div dir="ltr">You may notice that the payment for order number 8224284737 has been made using the Knet related to above account.</div> 
<div dir="ltr">Copy of my civil ID is also attached for your easy reference.</div> 
<div dir="ltr">Please do the needful soon as possible.</div> 
<div dir="ltr">Rgds</div> 
<div dir="ltr">NIRMALI AMARATUNGE HEWAWASAM<br> KUWAIT <br> Phone. 97873162<br>
</div> 
<div id="mail-app-auto-default-signature">
 <div dir="ltr">--<br> Sent from myMail for Android</div>
</div>Friday, 22 January 2021, 02:48pm +03:00 from Centrepoint <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>:<br><br><blockquote id="mail-app-auto-quote" cite="16113160890000016332" style="border-left:1px solid #FC2C38; margin:0px 0px 0px 10px; padding:0px 0px 0px 10px">

    

	

	

	

	

	

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			<div id="style_16113160890000016332_BODY"><div class="cl_322647"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)" dir="ltr">Hi Nirmali,</span></div>
<div dir="ltr" style="margin: 0in 0in 0.0001pt">
<span style="color: rgb(0, 0, 0)" dir="ltr">​</span><br>
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<div dir="ltr" style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span dir="ltr" style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Thank you for getting in touch with us.</span></span></div>
<div dir="ltr" style="margin: 0in 0in 0.0001pt">
<span style="color: rgb(0, 0, 0)"><span dir="ltr" style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">​</span></span><br>
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<div dir="ltr" style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span dir="ltr" style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">We sincerely apologize for the inconvenience caused to you.<br></span></span></div>
<div dir="ltr" style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span dir="ltr" style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">​</span><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><a href="http://xxxxxxxx.com/" target="_blank" dir="ltr" rel="noreferrer"><br></a></span><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="ltr">regarding to the order ID <span class="js-phone-number">8224284737</span> We’re
really sorry that your order didn’t work out.</span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"> </span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Please
share your bank details so that we can credit your refund to your account:</span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"> </span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">· Bank
name &amp; branch:</span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">·
Account name:</span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">·
Account number:</span></span></div>
<div style="margin: 0in 0in 0.0001pt">
<span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(0, 0, 0)" dir="ltr">· IBAN/IFSC</span><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"> number:</span></span>
</div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="ltr">. Account Type:</span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"> </span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Come
back soon to get something you like.</span></span></div>
<div style="margin: 0in 0in 0.0001pt">
<span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="ltr">​</span></span><br>
</div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span dir="ltr" style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Feel free to reach out to us if you need any further assistance.</span></span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="ltr"> </span></span></div>
<div style="margin: 0in 0in 0.0001pt">
<div><span style="color: rgb(0, 0, 0)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="ltr">Your friends,</span></span></div>
<div><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(0, 0, 0)" dir="ltr">The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043185781070'>Screenshot_20210122-151004_Kuwait Mobile ID.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009594