Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 12:25:56 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Refund   Ticket comment <div style="margin-top: 0px" dir="ltr">Please find mynUD copy attached.</div> 
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 <div dir="ltr">--<br> Sent from myMail for Android</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>To: Centrepoint <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>Date: Friday, 22 January 2021, 03:24pm +03:00<br>Subject: Re[2]: [#2009594] - Refund<br><br>
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<div style="margin-top: 0px" dir="ltr">Hi</div>
<div dir="ltr">Referring to your below e-mail, please find below my bank details enabling yoi to credit the relevant refund :</div>
<div dir="ltr">Bank name &amp; branch: Ahli United Bank, Farwaniya <br>
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Account name: AMARATUNGE HEWAWASAM <br>
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Account number: 35518215</div>
<div dir="ltr">IBAN/IFSC number: KW66BKME0000000000000035518215</div>
<div dir="ltr">Account Type: Normal / Salary</div>
<div dir="ltr">You may notice that the payment for order number <span class="js-phone-number">8224284737</span> has been made using the Knet related to above account.</div>
<div dir="ltr">Copy of my civil ID is also attached for your easy reference.</div>
<div dir="ltr">Please do the needful soon as possible.</div>
<div dir="ltr">Rgds</div>
<div dir="ltr">NIRMALI AMARATUNGE HEWAWASAM <br>
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Sent from myMail for Android<br>
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<div dir="ltr">Friday, 22 January 2021, 02:48pm +03:00 from Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</div>
<div dir="ltr">Hi Nirmali,<br>
​<br>
Thank you for getting in touch with us.<br>
​<br>
We sincerely apologize for the inconvenience caused to you.<br>
​<br>
regarding to the order ID <span class="js-phone-number">8224284737</span> We’re<br>
really sorry that your order didn’t work out.<br>
Please<br>
share your bank details so that we can credit your refund to your account:<br>
· Bank<br>
name &amp; branch: Ahli United Bank, Farwaniya <br>
·<br>
Account name: AMARATUNGE HEWAWASAM <br>
·<br>
Account number: 35518215<br>
· IBAN/IFSC number: Kw66bkme0000000000000035518215<br>
. Account Type: Salary <br>
Come<br>
back soon to get something you like.<br>
​<br>
Feel free to reach out to us if you need any further assistance.<br>
Your friends,<br>
The Support Team<br>
2009594:1125156</div>

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043185719728'>Screenshot_20210122-151004_Kuwait Mobile ID.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009594